Returns & Exchanges

At ASTA RESORT, we want you to feel confident in your luxury purchase, which is why we offer returns on full-priced items within 14 days of delivery. Please ensure all garments are in their original condition, unworn, and with all designer tags and hygiene seals intact.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring the return authorization form is included inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing